Privacy Policy

Customer Privacy Policy ‘PURE Pilates Studio Inc.’ operates through brick and mortar Studio in Barrie, ON, Canada and online at www.purepilatesbarrie.com & www.purepilatesbarrie.ca 

This Privacy Policy sets forth our information gathering and use practices and applies to all personally identifiable information about you collected, used or disclosed by PURE Pilates Studio Inc. Our objective is that our information-gathering practices comply with the Personal Information Protection and Electronic Documents Act of Canada and all similar provincial legislation. The Privacy Policy describes measures we take to protect the security of your personal information as well as the choices you can make about how we use the information you provide to us. We tell you how you can reach us to review and update your contact information, change your privacy preferences, request that we remove your information from our records, or answer any questions that you may have about our privacy practices.

The Information We Collect and How We Use It

At PURE Pilates Studio Inc., we collect personal information from our customers. This information typically includes a customer’s name, address, phone number and/or e-mail address. Sensitive personal information such as personal health history, credit card or financial information is also collected when required for services. You are not obliged to provide your personal information, however we may not be able to provide you with the product, service or information that you request without it.

We may use your personal information for a variety of reasons including:

• Sending you communications 
• Recording transactions, ensuring payments, allows for later adjustments or corrections, and expedites returns
• Administration of contests, giveaways, surveys and promotions
• Measuring and improving the effectiveness of our website and marketing activities
• Providing customer service and support
• Preventing theft and fraud

When browsing on our website www.purepilatesbarrie.com you can provide certain personal information, such as but not limited to: your name, address, telephone number, e-mail address, personal health information for the following purposes:

• Booking classes and purchasing items or services 
• Inquiring through our online form 
• Send emails for session/appointment/class reminders and confirmation of date/service(s)
• Administer promotions, giveaways, contests and newsletter updates
• Improve operation of our website

Website Tracking

Our website automatically collects some non-personal information from website users which we may use to compile various web-tracking reports that are not linked to an identifiable individual. Examples include the IP address of your computer, the IP address of your internet service provider, the operating system that is on your computer, and areas of our website that you visit. All of this information is non-personal and is used for administration purposes using Google Analytics. www.purepilatesbarrie.com may use cookies to recognize you as a recent visitor – recognizing your personal preferences on future visits enhances your web experience. Our cookies do not contain any personally identifying information like sensitive information, such as your credit card number. You may choose to decline to accept cookies if your browser permits but doing so may affect your use of the website and your ability to access certain features of the website.

Information Reference To Other Websites

Our website provides links to other independent websites and/or hosts as a convenience to our users. We do not share your personal information with those third-party websites and are not responsible for their privacy practices. This Privacy Policy applies only to PURE Pilates Studio Inc. and www.purepilatesbarrie.com When you click on the link to another website from our web page you are leaving the “www.purepilatesbarrie.com” website and PURE Pilates Studio Inc. has no responsibility or liability for, or control over the privacy and personal information management practices of those websites. We encourage you to read the privacy policies of those other sites to learn how they collect and use your personal information.

Information Permissions

We obtain your consent to collect, use and disclose your personal information for the purposes stated above in several ways. In certain cases, we will ask you to give your consent to use your personal information. In other cases, your consent may be inferred. When you purchase a service, product (including gift cards,) enter a contest, respond to a survey or participate in a promotion and provide us with your personal information you consent to the use and (if applicable) disclosure of your personal information for the purposes related to the transactions set out above. You may at any time withdraw or change your consent to our use and disclosure of your information or request us to delete it from our files, subject to legal and contractual restrictions and requirements related to any transaction. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with the services or information which may be of value to you for normal customer service at PURE Pilates Studio Inc. We will seek your further consent to any additional uses for which we have not obtained your consent previously.

Personal Information Sharing

Your personal information will not be disclosed to any third parties for purposes other than those for which the information was collected, except with your consent or as required or permitted by law. However we are from time to time required to share your information with approved suppliers and service providers, including payment processing companies, that we may retain to perform certain services in order to fulfill the identified purpose. We may also disclose your personal information to government agencies or regulatory authorities where required by law. Personal information will be retained only as long as necessary for the fulfillment of the purposes for which it was collected and for a reasonable time thereafter or for so long as we are required to maintain such information by law or other applicable rules or regulations. We destroy your information or make it anonymous when it is no longer required for the purpose for which it was collected. You can also request that your information be removed from our records, subject to our requirements for continued retention of your information

Security

The security of your personal information is a high priority for PURE Pilates Studio Inc. We maintain reasonable safeguards and appropriate security standards to protect your personal information against disclosure or misuse.

Accessing and Updating Personal Information

You may access, review and revise, correct or update any of the information that we have on file about you at any time and you may also learn how we have used it for client-care and communication. At anytime you can request access to your personal information to verify the accuracy and completeness of the information and have it amended as appropriate.

If you have any questions, concerns or comments about our Privacy Policy, please contact us at anytime through any methods below:

Fill out our ‘Contact Us’ form found on our website

Send us an email at purepilatesinfo@gmail.com 

Visit Us: 6-630 Huronia Road, Barrie, ON, L4N 0W5